*** Allow 7 business days for your item(s) to be shipped on all orders. Orders are shipped trough Post Canada.
CANADA: Tracking available. Takes 3 to 5 business days once the order is shipped.
Avoid the shipping fees by picking up your order at our workshop in the Grover Building (2065 rue parthenais) in Montreal
Use the following code at checkout: PICKUPMTL
PICK-UP - TERMS AND CONDITION
The Pick-ups are only done in our workshop. An email will be sent to inform you when the order is ready to be picked.
You have 2 weeks following the date of your purchase to pick up your order. Otherwise your order will be cancelled and you will lose your purchase. No refunds***
USA: Tracking available. Takes 6 to 7 business days once the package is shipped.
*IMPORTANT* We can't guarantee that you will or will not be charged any customs taxes or duties. Any customs or import duties are charged once the parcel reaches it's destination country. These charges must be paid by the recipient of the parcel. This applies only to U.S orders.
In general, U.S shipments are not a problem, however packages can get stuck in customs sometimes for days sometimes longer. We apologize ahead of time for any delays caused by your item(s) being stuck at customs, as these are situations we have no control over.
All items are packed with extreme care. We do not accept returns or exchange for change of mind or items damaged after use. If your item arrives damaged please contact us within 48 hours with photographs of the damage and outer box. We can either replace the damaged item or refund your purchase.*Shipping cost will not be refunded